1. What’s the difference between ozone generators and hydroxyl units?

Ozone generators use O₃ (ozone) to oxidize and destroy organic compounds like odors, mold, and bacteria. Hydroxyl units, on the other hand, use UV light to produce hydroxyl radicals that purify air in real-time—even while the space is occupied. Both are powerful but serve different needs.

2. When should I use an ozone generator instead of a hydroxyl unit?

Use ozone generators for deep treatments in **unoccupied spaces**—ideal for **mold removal, smoke odor, urine smell**, and strong chemical odors. Use hydroxyl units for **occupied spaces** or continuous air purification where ozone would be unsafe.

Ozone Generator Questions

3. Is it safe to use BioBlaster ozone machines?

Yes—when used correctly. Ozone treatments should only be done in **unoccupied areas**. Follow our safety instructions: exit the area during treatment and allow proper ventilation afterward. No people, pets or plants

4. How long should I run my BioBlaster ozone generator?

It depends on the size and severity of the odor or mold. Common runtimes:

• Small rooms: 30–90 minutes
• Medium spaces: 1–4 hours
• Severe cases (mold, flood): Up to 12 hours

5. What kinds of odors can ozone remove?

BioBlaster ozone machines effectively eliminate:

• Smoke smells (cigarettes, fire)
• Pet urine and dander
• Moldy and musty odors
• Body, trash, and food smells

6. Can I use an ozone machine in my car?

Absolutely. Our compact ozone units are perfect for **vehicle interiors**, removing smoke, mildew, or pet odors in under an hour. Always air out the car thoroughly before driving.

Hydroxyl Generator Questions

7. Are hydroxyl units safe to run around people or pets?

Yes. Hydroxyl units are **100% safe** for use in occupied spaces, including homes, offices, hotels, and medical settings. They purify air continuously without harming living organisms.

8. How long does it take to notice a difference in air quality?

Most users notice improvements in odor and freshness **within a few hours**. For larger areas or severe smells, it may take 24–48 hours of continuous use.

9. What maintenance is required?

BioBlaster units require minimal upkeep. Clean the transformer with alcohol and cotton swap (if applicable) and wipe the exterior periodically. UV bulbs in hydroxyl units may need replacing after 8,000–10,000 hours.

Shipping, Warranty & Support

10. Do BioBlaster machines come with a warranty?

Yes. All ozone and hydroxyl machines include a **manufacturer’s warranty**, covering defects and performance issues. Warranty terms vary by model—see product page for details.

11. Do you ship internationally?

Yes, we ship worldwide. Shipping rates and delivery times vary by destination. Contact our team for bulk orders or distributor inquiries.

12. Where can I get replacement parts?

You can order filters, UV bulbs, fans, and other parts directly from our online store. Need help? Our customer service team is here to guide you.